Toll free numbers are beneficial for both small businesses and large businesses. A toll free number is a telephone number provided for customers to maintain direct contact with a company or a business representative, free of cost. The call charge is paid by the business owner. Toll free phone numbers provided by companies or small businesses encourage customers to call the company representatives to know about the services provided by the company or to utilize their service, because most of the customers welcome the facility of free calls. The higher the number of customers, the greater is the chance of success in business. Toll free telephone numbers usually begin with code numbers such as 800, 866, 877 and 888.
As these numbers can be set up at affordable rates, even small businesses and residential users can avail of this facility. Toll free numbers are portable and have additional routing and reporting capabilities that local numbers do not have. By portable nature, it is meant that you can change your toll-free Local vanity numbers free of cost if your business is moved to a new location. Another benefit of these numbers is that these create a good impression for your company. As toll-free telephone numbers provide a national presence for companies, these help to expand the marketing of the company outside the local area. Even though the business owner pays for the calls, the business grows with the increase in the number of calls. It is possible to include the company name or a related word in the toll-free numbers. A number with this facility is called a vanity number.
Small businesses which do not have a high budget or capital can get toll free number facility as part of a hosted PBX system by paying an affordable monthly charge. Hosted PBX is a private branch telephone exchange system that is implemented through the internet. No expensive equipments are required for installing a hosted PBX system. All functionalities of the hosted PBX are provided through Public Service Telephone Network and the internet. These factors make hosted PBX the ideal alternative for small businesses.
Toll-free telephone numbers are provided on a first come first served basis. In addition to toll free numbers, a hosted PBX can also provide local phone numbers. A hosted PBX gives small businesses access to other facilities such as auto attendant, fax to email, voicemail, personal voice mailboxes, find me follow me call forwarding and automatic caller distribution.